Public can register complaints for redressal of their grievances regarding matters such as inconvenience in supply of drinking water, installation/repair of street lights, delay in sanitation work, cleaning of drainages, difficulties faced in getting any type of document copies, previous license/renewal of the license issued previously/industrial license/renewal of the license obtained and other grievances.
So public can register their grievances through the internet(www.raichurcity.gov.in), phone(08532-234913), or Walk-in with paper-form. The computer system assigns a Complaint Number, which they can use to track and monitor the progress on the complaints redressal. Complaints are also auto-routed to the appropriate redressal officer. If complaints are not redressed within the alloted time they autommatically get escalated to a higher level officer.
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Public Grievances can be on the following topics:
- Khatas
- Building permission
- Repairs permission
- Road cutting
- Streetlight repairs
- Drain clearances
- Drain repairs
- Garbage clearances
- Shifting of animal dead bodies
- Encroachments
- Unauthorised constructions
- Birth & Death Certificates
- Trade Licences issues/renewals
- Fixation of boundaries
- Road repairs
- Pothole repairs
- Flood reliefs
- Calamity reliefs
- Repairs to Schools, Purabhavans etc
- Maintenances of Parks
- Maintenance of pubic grounds
- Roles of RWAs/NGOs
- Formation of SJSRY/USS-SHGs, release of revolving fund, training etc.
- Construction of Public Toilets
- Maintenance of Public Toilets
- Maintenance of Burial grounds/cremation grounds.
- Issues connected to water supply
- Providing individual tap connection
- Providing mini water supply
- Providing meter connection
- Replacement of pipelines
- Issues connected to Water Tax
- Issues connected to Property tax
- Reconciliations
- Setting of old dues
- Filing of SAS
- Disputes on property tax
- Furnishing of Form-III
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